Information Technology Archives - Tech Research Online Knowledge Base for IT Pros Tue, 16 Apr 2024 10:47:38 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.5 https://techresearchonline.com/wp-content/uploads/2019/09/full-black-d_favicon-70-70.png Information Technology Archives - Tech Research Online 32 32 Service Cloud Einstein Valoir Report https://techresearchonline.com/whitepapers/information-technology-whitepapers/service-cloud-einstein-valoir-report/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/service-cloud-einstein-valoir-report/#respond Thu, 14 Mar 2024 14:35:09 +0000 https://techresearchonline.com/?p=790478 Learn how to make service shine with trusted artificial intelligence (AI). Read this Valoir report to learn how Service Cloud Einstein is reshaping service. See how your support can benefit from Service Cloud Einstein. Put AI and automation to work today to boost productivity and lower costs. Read this Valoir report to learn how to: Increase customer satisfaction, efficiency, and productivity. Take your support to the next level with Service Cloud Einstein. Automate many manual processes by 50% to 90%. View More

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]]> Learn how to make service shine with trusted artificial intelligence (AI).
Read this Valoir report to learn how Service Cloud Einstein is reshaping service. See how your support can benefit from Service Cloud Einstein. Put AI and automation to work today to boost productivity and lower costs.
Read this Valoir report to learn how to:
  • Increase customer satisfaction, efficiency, and productivity.
  • Take your support to the next level with Service Cloud Einstein.
  • Automate many manual processes by 50% to 90%.
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]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/service-cloud-einstein-valoir-report/feed/ 0 Valoir ROI Case Study https://techresearchonline.com/whitepapers/information-technology-whitepapers/valoir-roi-case-study/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/valoir-roi-case-study/#respond Thu, 14 Mar 2024 14:04:51 +0000 https://techresearchonline.com/?p=790452 Discover how trusted AI can help you do more with less. Find out how Wiley saw a 213% ROI increase with Service Cloud Einstein. See how you can power efficient customer service when you: Automate service processes. Get the latest knowledge and insights. Save time with case classification. Read the Valoir ROI Case Study to learn more. View More

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]]> Discover how trusted AI can help you do more with less.
Find out how Wiley saw a 213% ROI increase with Service Cloud Einstein. See how you can power efficient customer service when you:
  • Automate service processes.
  • Get the latest knowledge and insights.
  • Save time with case classification.
Read the Valoir ROI Case Study to learn more.
[contact-form-7]


The post Valoir ROI Case Study appeared first on Tech Research Online.

]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/valoir-roi-case-study/feed/ 0 Putting AI, Automation, and Data to Work https://techresearchonline.com/whitepapers/information-technology-whitepapers/putting-ai-automation-and-data-to-work/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/putting-ai-automation-and-data-to-work/#respond Thu, 14 Mar 2024 13:57:36 +0000 https://techresearchonline.com/?p=790447 Boost productivity like never before with AI. Scale your service and boost customer satisfaction with the power of automation and artificial intelligence (AI). It’s easier than ever to make your service teams more productive and efficient with AI, automation, and data. Read the report to learn how you can: Foster efficient customer service with automation. Boost agent productivity with AI. Deliver a personalized experience with a unified view of each customer. View More

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]]> Boost productivity like never before with AI.
Scale your service and boost customer satisfaction with the power of automation and artificial intelligence (AI).
It’s easier than ever to make your service teams more productive and efficient with AI, automation, and data. Read the report to learn how you can:
  • Foster efficient customer service with automation.
  • Boost agent productivity with AI.
  • Deliver a personalized experience with a unified view of each customer.
[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/putting-ai-automation-and-data-to-work/feed/ 0 Duo Makes Strong Security Feel Easy https://techresearchonline.com/whitepapers/information-technology-whitepapers/duo-makes-strong-security-feel-easy/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/duo-makes-strong-security-feel-easy/#respond Fri, 23 Feb 2024 14:12:45 +0000 https://techresearchonline.com/?p=723526 At a glance, discover how Cisco Duo combines robust authentication with a user-friendly experience to make strong security feel easier than ever. View More

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]]> At a glance, discover how Cisco Duo combines robust authentication with a user-friendly experience to make strong security feel easier than ever.

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]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/duo-makes-strong-security-feel-easy/feed/ 0 Duo Third Party Review https://techresearchonline.com/whitepapers/information-technology-whitepapers/duo-third-party-review/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/duo-third-party-review/#respond Fri, 23 Feb 2024 13:54:07 +0000 https://techresearchonline.com/?p=723530 As hybrid work solidifies itself in today’s business landscape and sophisticated threats hound unsuspecting users hoping to gain entry, organizations are looking for robust access management solutions to lock down their environments. But shopping for a comprehensive, end-to-end answer to your access management challenges can pose even more questions: What does a successful rollout look like? What benefits can we expect? Is this a worthwhile investment? To help answer these questions, unearth benefits, and envision what’s possible with more clarity, decision makers turn to real-world customer experiences. Discover what a logistics company gained after deploying Cisco Duo, a leading provider of trusted access solutions. Read the PeerSpot PeerStudy and learn how you too can harness stronger security that’s user-friendly and cost-effective. View More

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]]> As hybrid work solidifies itself in today’s business landscape and sophisticated threats hound unsuspecting users hoping to gain entry, organizations are looking for robust access management solutions to lock down their environments. But shopping for a comprehensive, end-to-end answer to your access management challenges can pose even more questions: What does a successful rollout look like? What benefits can we expect? Is this a worthwhile investment? To help answer these questions, unearth benefits, and envision what’s possible with more clarity, decision makers turn to real-world customer experiences. Discover what a logistics company gained after deploying Cisco Duo, a leading provider of trusted access solutions.

Read the PeerSpot PeerStudy and learn how you too can harness stronger security that’s user-friendly and cost-effective.

[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/duo-third-party-review/feed/ 0 How to Prevent Attacks that Bypass MFA Webinar https://techresearchonline.com/whitepapers/information-technology-whitepapers/how-to-prevent-attacks-that-bypass-mfa-webinar/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/how-to-prevent-attacks-that-bypass-mfa-webinar/#respond Fri, 23 Feb 2024 12:24:32 +0000 https://techresearchonline.com/?p=724194 The usual first step in establishing a zero trust environment is to deploy Multi-Factor Authentication (MFA) to control access to applications and services. MFA is popular because its protections — which combine what users know (such as a password) with something they have (a token or mobile phone) — make it hard for cybercriminals to gain access to applications and data. But MFA’s widespread use of mobile authenticators and push notifications has made MFA environments themselves a target of hackers. Attackers are increasingly using MFA Fatigue (or prompt bombing) to wear down a user’s patience and diligence with repeated fake MFA prompts, only to ultimately pose as a helpful IT support person who needs the user’s credentials to clear those nuisance alerts up. And then they’re in. Fortunately, there are ways to defend against these attacks. MFA authentication is effective — but only if it’s properly protected. Knowing how to outsmart attacks designed to bypass MFA is as critical as deploying MFA itself. Watch this on-demand webinar to hear directly from an in-the-field researcher how to strengthen authentication to prevent attacks that try to bypass MFA. You’ll leave with proven best practices and new knowledge about where your MFA gaps …

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]]> The usual first step in establishing a zero trust environment is to deploy Multi-Factor Authentication (MFA) to control access to applications and services. MFA is popular because its protections — which combine what users know (such as a password) with something they have (a token or mobile phone) — make it hard for cybercriminals to gain access to applications and data. But MFA’s widespread use of mobile authenticators and push notifications has made MFA environments themselves a target of hackers. Attackers are increasingly using MFA Fatigue (or prompt bombing) to wear down a user’s patience and diligence with repeated fake MFA prompts, only to ultimately pose as a helpful IT support person who needs the user’s credentials to clear those nuisance alerts up. And then they’re in.

Fortunately, there are ways to defend against these attacks. MFA authentication is effective — but only if it’s properly protected. Knowing how to outsmart attacks designed to bypass MFA is as critical as deploying MFA itself. Watch this on-demand webinar to hear directly from an in-the-field researcher how to strengthen authentication to prevent attacks that try to bypass MFA. You’ll leave with proven best practices and new knowledge about where your MFA gaps may be — and how to fill them.

[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/how-to-prevent-attacks-that-bypass-mfa-webinar/feed/ 0 How to go from MFA to Zero Trust: A Five Phase Plan for Securing User and Device Access to Applications https://techresearchonline.com/whitepapers/information-technology-whitepapers/how-to-go-from-mfa-to-zero-trust-a-five-phase-plan-for-securing-user-and-device-access-to-applications/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/how-to-go-from-mfa-to-zero-trust-a-five-phase-plan-for-securing-user-and-device-access-to-applications/#respond Fri, 23 Feb 2024 12:13:40 +0000 https://techresearchonline.com/?p=724172 Increased connectivity coupled with the rise of remote and hybrid work are prompting organizations to evolve their user access security and make strides towards a zero trust future. This guide offers a five-phase approach for implementing zero trust security for trusted user and device access to applications. View More

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]]> Increased connectivity coupled with the rise of remote and hybrid work are prompting organizations to evolve their user access security and make strides towards a zero trust future. This guide offers a five-phase approach for implementing zero trust security for trusted user and device access to applications.

[contact-form-7]


The post How to go from MFA to Zero Trust: A Five Phase Plan for Securing User and Device Access to Applications appeared first on Tech Research Online.

]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/how-to-go-from-mfa-to-zero-trust-a-five-phase-plan-for-securing-user-and-device-access-to-applications/feed/ 0 Healthcare Shifts in Cybersecurity eBook https://techresearchonline.com/whitepapers/information-technology-whitepapers/healthcare-shifts-in-cybersecurity-ebook/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/healthcare-shifts-in-cybersecurity-ebook/#respond Fri, 23 Feb 2024 11:52:17 +0000 https://techresearchonline.com/?p=724109 The healthcare industry faces some of the strictest rules and regulations, and any cyberattack on a hospital – ransomware or otherwise – becomes a literal matter of life and death. So, how can hospitals and healthcare systems, facing the challenges of a hybrid, multi-cloud world — protect private patient data and identifying information when insecure passwords open the door for cybercriminals? In our free guide, Healthcare shifts in cybersecurity, learn how multi-factor authentication (MFA), single sign-on (SSO), and other technologies not only help healthcare adopt and deliver zero trust access to the right people, but build a security posture that meets HIPAA, HITECH, and other security requirements. View More

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]]> The healthcare industry faces some of the strictest rules and regulations, and any cyberattack on a hospital – ransomware or otherwise – becomes a literal matter of life and death. So, how can hospitals and healthcare systems, facing the challenges of a hybrid, multi-cloud world — protect private patient data and identifying information when insecure passwords open the door for cybercriminals? In our free guide, Healthcare shifts in cybersecurity, learn how multi-factor authentication (MFA), single sign-on (SSO), and other technologies not only help healthcare adopt and deliver zero trust access to the right people, but build a security posture that meets HIPAA, HITECH, and other security requirements.

[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/healthcare-shifts-in-cybersecurity-ebook/feed/ 0 Cyber Liability Insurance: What you Need to Know https://techresearchonline.com/whitepapers/information-technology-whitepapers/cyber-liability-insurance-what-you-need-to-know/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/cyber-liability-insurance-what-you-need-to-know/#respond Fri, 23 Feb 2024 10:37:05 +0000 https://techresearchonline.com/?p=723490 How Cyber Insurance Can Be a Lifeline in Today’s Evolving Threat Landscape. In this guide, you’ll learn: How cyber insurance works, How you can qualify for cyber insurance. Which requirements may affect your rate. What insurers look for when evaluating an organization. How an evolving threat landscape can bring new challenges to the industry. View More

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]]> How Cyber Insurance Can Be a Lifeline in Today’s Evolving Threat Landscape.
In this guide, you’ll learn:

  • How cyber insurance works, How you can qualify for cyber insurance.
  • Which requirements may affect your rate.
  • What insurers look for when evaluating an organization.
  • How an evolving threat landscape can bring new challenges to the industry.
[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/cyber-liability-insurance-what-you-need-to-know/feed/ 0 Access Management Datasheet by Duo https://techresearchonline.com/whitepapers/information-technology-whitepapers/access-management-datasheet-by-duo/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/access-management-datasheet-by-duo/#respond Fri, 23 Feb 2024 09:57:17 +0000 https://techresearchonline.com/?p=723486 Duo protects against breaches with a leading access management solution that provides strong multi-layered defenses and innovative capabilities that allow legitimate users in and keep bad actors out. For any organization concerned about being breached and needs a solution fast, Duo quickly enables strong security while also improving user productivity. View More

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]]> Duo protects against breaches with a leading access management solution that provides strong multi-layered defenses and innovative capabilities that allow legitimate users in and keep bad actors out. For any organization concerned about being breached and needs a solution fast, Duo quickly enables strong security while also improving user productivity.

[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/access-management-datasheet-by-duo/feed/ 0